Contact

The address is [email protected]. That is the whole system — no ticket queue, no contact form, no support team. It is an inbox, and a real person reads it. Replies usually come within a few days, not within the hour, and the honest thing to say about a one-person inbox is that it is a one-person inbox: everything gets read, and the queue moves at the speed of one person.

Before writing, it is worth checking the FAQ — it covers the questions people actually send in, and it answers faster than email can.

What to write in about

Account and data requests. Anything the privacy policy gives you a right to — a copy of your data, deletion of your account, or a question about what is stored and why. Write from the email address on the account if you can, since that is the simplest way to show the account is yours.

Moderation and fair-play reports. If another player's conduct in a game crossed a line, or you suspect engine assistance in a rated game, send the username and roughly when the game happened. Reports are read and acted on by a person, not scored by a filter.

Bug reports. These are genuinely welcome. What helps most is three things: which browser you were using, what you did, and what happened instead of what you expected. A screenshot helps when the problem is visual; the sequence of moves helps when the problem is inside a game. "The board broke" is a start, but it is not enough to reproduce anything.

Press and partnership. Same address. Say who you are and what you have in mind, and you will get a straight answer either way.

One thing this inbox cannot help with

TheQuoridor.com is an independent project, not affiliated with Gigamic, the publisher of the physical board game — the full disclaimer is on the About page. Questions about the physical game, where to buy it, or its publisher belong with Gigamic, and email here cannot answer them.